Nora Software Casino

Who is Nora and how does she impact online casino security in Canada?

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Since the dawn of iGaming, the safety and security of players, their identities, and their financial accounts, has always been of utmost concern. I can only imagine how many players steered clear of the online casino market in the last two decades simply because they didn’t know whether they could trust it.

Fortunately, security measures have become much more effective in recent years, largely thanks to Nora. “Who is Nora?”, you ask. She’s not a person. She’s a computer software program, and she’s been enhancing the security systems of land-based and online casinos for years.

Meet Nora, a Product of Famed Big Data Wizard, Jeff Jonas

If you’ve never head of Jeff Jonas, he’s perhaps the most celebrated data scientist in the world. Even National Geographic adores him, having labeled Jonas the Wizard of Big Data. He is the founder and CEO of Senzing, the lead developer of Entity Resolution, and the genius behind Non-Obvious Relationship Awareness; a.k.a. NORA.

In her original form, Nora is a unique kind of security software that’s built to detect intricate relationships between gamblers and casino employees; relationships that would otherwise be far too obscure to detect. By importing (legally obtained) Big Data into the system, such as names, addresses, phone numbers, driver’s license info, and more, Nora is able to piece together the backgrounds of croupiers, patrons and even known criminals, and spit out any potential relationship between them.

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This is critical to casinos, who have; 1) a legal obligation to thwart criminal activity like money-laundering, and; 2) an overwhelming desire to prevent cheaters, scammers and card counters from impacting their bottom line. Nora can be programmed into security cameras to identify card counters, too. She can even figure out the efficiency of the counting system in use. If it’s effective, the casino is made aware and the player is asked to leave. Bad news for blackjack pros; great news for Vegas.

But these features all deal with the land-based casino scene. What about the wide world of online gambling? Jeff Jonas made sure to cover that ever-growing market as well with the introduction of Nora 2.0.

Nora 2.0 Promoting Online Casino Security in Canada

Nora 2.0 is a custom version of the security program specifically for the online casino market. Her artificial intelligence rating is off the charts and grows exponentially, based on self-leaning algorithms and neural networks. Nora 2.0 is proving so capable, the program appears on the systems of iGaming portals all over the world, including right here in Canada.

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The iGaming version of Nora is constantly working in the background to identify any threats to the online casino platform. If a third party attempts to inject malware into the casino client, such as a program that might reveal the logins and passwords of its users, Nora will find it. She will either prevent or isolate the threat, alerting the development team in the process. Likewise, Nora is able to detect any player who attempts to alter the software with some type of cheating module.

This year alone, Nora 2.0 has successfully prevented around 3,000 Distributed Denial of Service (DDoS) attacks on servers that host online casino software. As any avid iGamer knows, DDoS attacks have been a major headache for internet gambling operators for many years. The fact that Nora is capable of supporting this single aspect of online casino security in Canada and beyond is enough to earn Jeff Jonas a standing ovation.

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These days, walking into a casino security room is reminiscent of a high tech spy adventure. A tightly weaved network of cameras, scanners and sensors populate every inch of the casino floor to keep a constant eye on players. Everything from players’ movements and play styles to estimates of their long-term worth to individual casinos is recorded and studied through some of the world’s most advanced security systems.

In Las Vegas, casinos employ surveillance technology and spy gear that has been used to develop better security measures for big banks and even government agencies, and the impressive security systems don’t stop with Sin City.

Think back to your favorite films about the heyday of Mob controlled Vegas casinos. In each one, you’ll likely remember pit bosses eyeing something suspicious and alerting the bosses. As great as this system is for movies, it isn’t enough for major casinos who could, potentially, lose millions in a single night to a team of crafty players. As cheating strategies have continue to remain on the cutting edge of casino security limitations, the world’s largest gambling establishments have developed a nearly unbeatable network to help ensure that the house advantage is always in play.

Casinos have a vested interest in being innovative, because they are constantly vulnerable to less than honest players. That’s why Las Vegas, as well as other gambling hotspots, has become a sort of proving ground for a variety of types of surveillance technology.

Take, for example, the gambling industry’s Non-obvious relationship awareness (NORA) software. This program allows casinos to instantly determine if a player and dealer have ever shared a phone number or lived at the same address. While, in the past, finding a link between casino staff and players could take weeks through the use of a private investigator, security evolved to meet the industry’s rising demand. Now, the NORA software is being implemented into the Homeland Security department of the United States to help identify terror suspects.

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For a preview of the future of the casino security industry, there’s no better place to look than the blackjack tables. A system called TableEye21 uses video cameras and video analysis software to track casino chips and identify players who employ card counting strategies to limit the house advantage. With this information on individual players, casinos will know the skill level of players from the moment they enter the casino.

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Casino security is in an endless period of evolution as managers play a cat and mouse game with cheaters. The days of having one pit boss and a single camera to fool have long since passed, and continuing advancements are making it much harder to beat the house. The industry has come a long way since the Mob casino days, and the advancement shows no signs of slowing down.

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The good news is, for both players and casinos, gambling is safer than it has ever been before. Whether protecting you from suspicious individuals hiding in a stairwell or catching a player switching cards at the baccarat tables, the evolution of casino security has made casinos much more inviting to players from all backgrounds.